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TheCityOfLoma LindaCalifornia

Utility Services

The City of Loma Linda provides the following utility services:

  • Water Service - Production, Distribution and Facilities Maintenance
  • Sewer Service - Facilities Maintenance and Treatment
  • Refuse and Recycling Collections Service- Contract with CR&R. 

The Finance Department oversees customer service requests, bi-monthly billings, and collection of payments related to these services. 

Residents can sign up for services at City Hall in the Finance Department, or call (909) 799-2845, Monday through Thursday, 7:00 AM to 5:30 PM. After hour’s water service connections are available, at an additional cost, call (909) 799-2845 and follow instructions for after hour emergency services.

For all other after hour service requests including water, sewer or street emergencies, please call (909) 356-3805.

Utility Billing Information

Utility Service Bills are mailed out bi-monthly and are due and payable upon presentation. Utility Bills are delinquent twenty (20) days after the mailing date and subject to a penalty of 10%. Utilities  services are subject to be turned off for non payment upon delinquency. A door hanger notice of intent to discontinue water services will be placed on the property no less than twenty-four hours before discontinuance. Upon turn off, a re-connection fee plus penalties and prepayment fees will be required to resume your services. For further information see M.C. Chapter 13.04- Water Department and Chapter 13.06- Water Rules and Regulations.

If you have any questions, call  (909) 799-2845 between the hours of Monday through Thursday, 7:00 AM and 5:30 PM.

Other Helpful Phone Numbers:

Spectrum (Formerly Time Warner Cable): 1-855-470-3572
Southern California Edison: 1-800-655-4555
The Southern California Gas Co.: 1-800-427-2200
Frontier Communications (Formerly Verizon CA): 1-855-237-5355 Website
Redlands Unified School District: 1-909-307-5300
Dish TV Service:
DirectTV Service:
DirectTV Spanish (Espanol) Services: